This privacy notice does not cover the “competitions” page of the app. You should instead refer to the privacy notice displayed on the “competitions” page in relation to these services.
What we collect
We may collect the following information in provision of the App to you: your IP address through which you use of the App.
Depending on your activity on the App, the following data may also be collected:
What we do with the information we gather
When you use the App we may process your data in a variety of ways, for several different reasons and with a range of legal justifications. Please see the table below.
|Purpose of processing||Data involved||Legal grounds for processing|
|Provision of the App and play-out of content||Device IP address||The ITV and Fremantle Conditions of Use for ‘Britain’s Got Talent 2019’ App|
|Voting||An identifier which represents a Google or Apple account, the number of unique device codes voting in respect of any given voting round and for each account identifier, the number of devices registered to each account, number of votes submitted, including data necessary for the capping and monitoring of voting interactions.||Fulfilment of a contract (applicable Voting Terms & Conditions)|
|Competition Entries||Phone number, email address, PayPal PIN||Fulfilment of a contract (applicable Competition Terms & Conditions)|
|Queries and complaints handling||Names, email addresses, phone numbers, postal address and any personal data submitted by individuals via the customer enquiry email address.||Fulfilment of a contract (applicable Voting and/or Competition Terms & Conditions)|
|Analytics||Device ID number, device type, device operating system type, device IP address.||Legitimate interest
(for details see below)
Your information may also be used by us and our authorized third parties to monitor, develop and improve the App and/or your experience of the App. This information may be used to allow the following:
Where we process your personal data on the basis of legitimate interest (as set out above), for Analytics, we are referring to our legitimate interest in understanding how people are using the App both to improve the App and for it to function more effectively. Therefore, we may use your personal data to understand and analyse use of the App. However, there may be circumstances where we may also rely on other valid legal grounds for the processing of your personal data, such as:
Your personal data will be retained until your last use or purchase of our products or services and/or where we have a legitimate and lawful purpose to do so. The retention of your personal data will be subject to periodic review. We may keep an anonymised form of your personal data, which will no longer refer to you, for statistical purposes without time limits, to the extent that we have a legitimate and lawful interest in doing so.
You may be asked if you would like to receive push notifications. You can turn these off at any time by adjusting the settings on your device.
Cookies in this App
What are cookies? Cookies are small files of letters and numbers. These files are stored in the memory of your computer or other device such as mobile phones or tablet devices.
For more details about cookies and details of how to delete and disable cookies you can visit www.aboutcookies.org and also see our section on more information and turning cookies off below.
Please note this App uses the following cookies or cookie like devices within it to perform the following functions:
By accessing and using this App you are agreeing to the terms and use of these cookies within the App. These cookies will be deleted if the App is deleted/uninstalled (although there is a period before Apple/iOS and/or Android decide to delete the secure storage where if you delete the App and reinstall the App, some of the cookies will still be active).
If you download the App on a mobile device with a Google Android or Apple iOS operating system then the App may check the status of user identifiers provided by that operating system or collect certain information submitted by you when voting. We will pass on that identifier and its status to permitted third parties so that you can enter competitions, vote and for analytics purposes.
Disclosure of data
There are circumstances where we disclose your personal data to third parties. This will only take place in accordance with the applicable law and for the purposes set out below. These scenarios include disclosure:
We are committed to ensuring that your information is secure. Where reasonably possible we use industry-standard technology to allow for the encryption of sensitive information we collect. Although we endeavour to protect your personal data, because of the nature of the Internet, we cannot guarantee the security of your data transmitted to the App and any inward transmission of data is carried out at your own risk.
We are based in the UK. All data we collect will be stored in the European Economic Area (EEA).
Your personal data and Your Legal Rights
Any personal information you supply to us via App or via any third party website will be treated in accordance with applicable data protection laws including the General Data Protection Regulation ((EU) 2016/679) (the “GDPR”) and any applicable legislation that supersedes or replaces the GDPR in the UK or which applies the operation of the GDPR as if the GDPR were part of UK national law (including the Data Protection Act 2018).
We are committed to delivering the rights that individuals are entitled to under data protection laws in the UK (or as otherwise applicable). These are:
The point of contact for further information about or to exercise any of the rights above is set out in the “Contact Us” section below.
Third Party Links
We do not intentionally collect any information via the App from children under 16 years of age, and we shall delete the details of such users when a parent or guardian notifies us that any details have been obtained from their child.
You can email us with any questions, queries or complaints at:
For Fremantle: firstname.lastname@example.org
For ITV: email@example.com
Any reference to “Fremantle” is to FremantleMedia Limited (company number 276928) with registered office at 1 Stephen Street, London, W1T 1AL. Company No. 00276928. VAT Registration: GB 222 7151 96.) Any reference to “ITV” is to ITV Consumer Limited (company number 2937518) and ITV Rights Limited (company number 6633451) each of registered office address The London Television Centre, Upper Ground, London, SE1 9LT.